IT that just works — for Phoenix businesses and homes.
Managed IT outsourcing, same-day computer and laptop repair, and professional security camera installation. One local team, one phone number, no jargon.
What we do
Four core services. Built around how you actually work.
Whether you need to fix one laptop today or hand off your entire IT department for a flat monthly rate, Empetec covers it under one roof — with the same Phoenix-local team every time.
Computer & Laptop Repair
Diagnostics, hardware swaps, OS reinstalls and data recovery — most jobs finished the same day at our Phoenix shop or on-site at your office.
IT Outsourcing
Your full IT department for a flat monthly fee: helpdesk, patching, backups, security and vendor management — without hiring in-house.
Security Cameras
4K HD camera systems, remote-view apps and discreet cabling for shops, warehouses and homes across the Valley.
Network & Wi-Fi
Business-grade Wi-Fi, structured cabling, firewalls and VPNs designed for fast, reliable coverage every corner of your space.
Why Empetec
A local IT partner that picks up the phone.
Founded in 2014 by Jason Howard, Empetec was built around one frustration we kept hearing from Valley business owners: IT companies that disappear after the contract is signed. We do the opposite.
- Phoenix-based technicians — no offshore call centers
- Flat-rate pricing with no surprise hourly bills
- Response within 4 hours, often the same hour
- Bilingual support (English & Spanish)
- 12-month workmanship warranty on every install
How we work
A simple, predictable four-step process.
Free consultation
Tell us what's broken or what you'd like to improve. We listen first.
On-site assessment
A technician visits your location to scope the work and confirm pricing.
Approved quote
You receive a flat, itemised quote. No work starts until you sign off.
Done & supported
We finish the job, document it, and back it with a 12-month warranty.
What clients say
Trusted by Valley businesses you already know.
"Jason and his team rebuilt our entire front-desk network in one weekend. Zero downtime on Monday morning — we've been on their managed plan ever since."
"Their security cameras finally let us cover the back lot properly. Picture is crystal clear and the phone app actually works."
"Honest pricing, no surprises, and they explain things in plain English. Replaced two other IT vendors before them."
Service area
Proudly covering the Greater Phoenix Valley.
Phoenix · Scottsdale · Tempe · Mesa · Chandler · Glendale · Peoria · Gilbert · Surprise · Avondale. Not sure if we cover you? Just give us a call.